Archive for 864Coach
Be a superhero!
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A retired teacher has debunked the commonly held belief that car owners should change out their vehicles every 5 years. Entrepeneur.com highlights Irv Gordon, who has driven his 1960 Volvo P1800 over 2.7 million miles! “Can Your Car Last 1,000,000 Miles: How to get super miles and beyond” notes that more people are going Irv’s way, driving their vehicles past the 200,000 mark.
Consumer Reports estimates that drivers can save $20K by driving the same car for 15 years and 225,000 miles. Obviously just any vehicle will not do. Starting with a well-built product and maintaining it with diligence are essential.
“And by taking care of that vehicle and keeping it alive for another few years–perhaps allowing room in the budget for a vacation or other toys–you might earn superhero status in your own household.”
Is the Sales Mindset Shifting?
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I’ve been thinking about things, and you know how I get when I’ve been “thinking about things.” Of course, I have to share it with all of you and get your opinion!
I’m wondering about mindset, and how sales people think. To share what I mean, I’ve got a couple of examples…
Recent Conversation:
I was talking to one of our business partners who I brought into a potential deal. I asked him…
“Have you been able to reach the prospect to discuss your services?”
“No,” he responded, and informed me that he had left one message.
To which I replied, “I’ll make another call as soon as I get back to the office.”
And he said, “As long as we’re not being intrusive… right?”
Recent Email Exchange:
I recently had an email conversation with someone who shared these thoughts…
“My feeling is that most people would prefer email communication over phone for several reasons:
- They can deal with it on their own time.
- They don’t have to feel pressured
- They don’t have to feel guilty for deleting an email where they might feel uncomfortable saying no on the phone.
- A prospect deleting my email means I can email them again later with a slightly different message… where I wouldn’t feel comfortable calling again after an outright no.”
Articles I’ve Read:
I’ve run across articles about “lead nurturing,” and most recently stumbled upon a blog post encouraging us to, “Stop Hunting Customers and Penetrating Markets – Start Speaking the Language of Caring.”
Ok, so I think I’ve shared enough examples to start asking questions. Is it possible for a sales person to do both… on one hand…
- Worry about being intrusive
- Be willing to have prospects deal with it on their own time
- Have a stop hunting mentality
…and on the other hand… also have the ability to…
- Be mentally tough enough to overcome the brutal challenges and the rejection to consistently exceed quota every month
- Be persistent enough to stay in front of the prospect
- Be hungry about attacking the market to find new opportunities
Can a sales person effectively manage this double mindset?
Do the most successful sales people exude one mind set more than the other?
What about non-performers… do they relate to one line of thinking over the other?
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Travel Vs. Vacation
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Have you ever considered the difference between traveling and taking vacation? I love to travel. Been to Europe multiple times, South America, Asia, Israel, and Egypt. I did all this during my life as either a student or an entrepreneur. But for the first time when I started to work at a ‘corporate’ job, I started to take “vacations.” These were much less memorable. It was about ‘getting away’ for a while to try and ‘relax’.
I didn’t think about it much, but now that I’m back to being an entrepreneur, my passion is in my work and the need for ‘vacation’ seems to be gone again. Isn’t that interesting? Would be nice to take a travel excursion though! I’ve never been to New Zealand or Australia . . .
No Fear
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So my wife hears James (my four year old) call her while he’s playing outside, “Mommy, look what I found!” She goes out to discover he’s found a snake and of course, he’s picking it up and playing with it!
I suppose at the age of four, a little snake isn’t all that scary unless someone has told you that you should be scared! After her initial freak out, my wife realized that this little snake was really harmless. In fact, his two older brothers as well as the neighboring kids started taking turns holding the snake after realizing that there was nothing to fear.
A lot of people are gripped by fear these days because of personal financial struggle and concern about what the future holds for their businesses and lives. Let’s take a lesson from a four year old who didn’t know he was supposed to be afraid!
Sometimes you get buried . . .
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Okay, most of us know that there are plenty of analogies between golf and business. So here’s one from Howard Chung! www.viddler.com/explore/864coach/videos/38/
Moving Lesson #9
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On July 10th our family moved from the Eastside to the Northside of Seattle. The I-90 Bridge used to be my connection between home and the city, now I travel I-5. The lanscape is not as scenic as it used to be. Highway 99 is still an eyesore albeit providing a slew of stores I frequent (i.e. Costco, Trader Joe’s, Target, etc). The changes that a move incurs — change of scenery, change of space, change of size of space, change of relational dynamics — can seem like a daunting mountain to tackle.
Our current home is #9. Contrary to most people’s thinking that things get easier the more you do them, I found this move to be physically more strenuous than past moves, in part because we had so much stuff collected over the years. How do you navigate through furniture, books, toys, and pictures? Without overthinking things, I gave away, threw away, stored away, and kept with me the things that our family would use.
I learned that a house is a physical container. The bigger your house, the more you tend to buy so as to fill it. The seeming necessity of painting your landscape with chairs, tables, and vases presses less upon my mind. Now, the daily routine includes preparing and eating a meal, washing my boys’ clothes, some cleaning, spending time with family, and making time to do what I love. And I turn my attention from the outer to the inner; I find that my desire is to nourish the interior house with the things that are invisible but palpable — to bear things with joy, to love and receive love — and in doing so, the manmade house where I reside becomes an extension of me and not a container that I must fill. First things first — care for the interior castle, and you can be “at home” wherever you are.
1st Generation Inspiration
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So my wife and I decided to join the local YMCA for our family. When my mother-in-law found out about this, she was very excited because not only did she get a month of free membership for referring us, she now had some exercise partners as well!
Okay, so the thought of doing early morning water aerobics with my mother-in-law didn’t exactly excite me, but sure enough at 6 am this morning, there she was. In fact, she’s at the gym every single morning at 6 a.m. sharp! I realized that this morning ritual of hers isn’t inspired by the typical motivating factors most of us need to go to the gym (lose weight, look good, etc). As a first generation immigrant to the United States, my mother-in-law worked for over 30 years (graveyard shift) on a GM assembly line in Detroit. My parents still work 7 days a week in the restaurant business. My personal experience with so many 1st generation immigrants is that there is a stronger internal DRIVE than the average person. Whereas so many of us demand an abundance of external motivation to get something done, there are those who simply know that there is no alternative, BUT to get it done.
So the next time you encounter a first generation immigrant (maybe a restaurant owner, your dry cleaners, or at the 6am water-aerobics class at the Y), try to observe some of that DRIVE I’m talking about. Some of it just might rub off on you.
























